Newsclip®: [Business] Joe’s Crab Shack (IRG) is giving up on its no-tipping experiment after customer complaints — Quartz

"The US may not be ready to eliminate tipping in restaurants after all. Joe's Crab Shack, the first large US restaurant chain to try to end tipping, is abandoning the experiment after only six months. The seafood chain said last week that it will extinguish the no-tip model in 14 of the 18 restaurants it was being tested...",

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