Newsclip®: [Business] Lyons: Too little, too late in Frontier Communications debacle | HeraldTribune.com

"Appropriately enough, Frontier Communications completed its acquisition of Verizon’s land-wire operation in Florida and a few other states on April Fools' Day.The date was a clue, it turned out.The joke has been on the customers, and the ones I’m hearing from are not laughing. Some are almost crying. The changeover has involved retraining employees and, well, I have no clue what else. But it has been a technical nightmare of Kafka-esque frustrations for many.Florida’s attorney general has heard so many complaints that she took bold and decisive action a few days ago.Just kidding. Attorney General Pam Bondi did get a flood of complaints, yes, and she knows that for reasons still not clearly explained to the public, thousands of customers had phone, Internet and/or cable service interrupted, some briefly and others not briefly at all.Some are still grappling with it after more than two weeks. I don’t mean just doing without service. Some have been doing that", www.heraldtribune.com


0 comments | 1 clip

advertisement

 

Last clipped by


Hey! Thanks for checking out Newsclip®!

Click on this Trending Newsclip® Stack to read other top media reports on this topic.

Be sure to clip to your personal newspaper, like, comment and share!

Newsclip® is the leader of Social News Discovery®.
Feedback



Welcome to the Newsclip® beta release!

Please enjoy the site during our beta phase and provide us with feedback on suggestions and issue details. Please remember that we are still in beta and there will be issues and site changes during this time.

Newsclip® the leading Online Social Newspaper, find trending articles through Social News Discovery®!

Invite Friends to Newsclip®

Invite your Facebook friends to follow you!

You can reopen the "Getting Started Tutorial" dialog from within the About menu in the top right corner.